Cancellation and Refund Policy
_Last updated September 20, 2023_
Thank you for choosing our services. We are committed to providing high-quality solutions for your website development, design, and digital marketing needs. If you have any concerns or issues with our services, please review our cancellation and refund policy below.
Cancellations
1. Cancellation by Client:
- You may cancel your project or service within 7 days of the initial payment. To cancel, please notify us via email at info@knowomore.co.in Mob: +917999660453. Any cancellation requests made after this period will be subject to the terms outlined below.
2. Cancellation by Us:
- We reserve the right to cancel any project or service due to unforeseen circumstances. In such cases, we will provide a full refund for any payments made.
Refunds
1. Refund Eligibility:
- Refunds are only applicable if you cancel within 7 days of the initial payment. Any requests for refunds after this period will be evaluated based on the work completed and the terms of the agreement.
2. Refund Process:
- To request a refund, please email customer service at info@knowomore.co.in with your request and any relevant details. Once your request is received, we will review and process it within 7 business days.
3. Refund Timeframe:
- Upon approval of your refund request, please allow up to 1-2 billing cycles for the refund to appear on your credit card statement, depending on your credit card company.
4. Non-Refundable Fees:
- Certain fees, such as setup or consultation fees, may be non-refundable. These details will be specified in your service agreement.
Contact Us
For any questions regarding cancellations or refunds, please contact us at info@knowomore.co.in. Mob: +91 7999660453